Following the successful launch of Risk Free Bills Inclusive last year, specialist student utilities and service provider, Glide has launched a new broadband product, fully loaded with Browzer.
The bespoke platform provides an innovative solution to engage with tenants via a customisable homepage, giving landlords unrivalled visibility within the house for the first time.
Browzer has already been operating effectively in many UK Halls of Residence giving Universities the opportunity to successfully communicate with their students, as well as private providers such as Unite. Glide becomes the first company to offer such a platform in off-campus private housing.
Glide’s broadband product will also give property businesses the ability to suspend individual student broadband access, across all their devices should an individual fall behind on their rent, thus helping to safeguard against rent arrears.
No other tenants would be affected, an attribute Glide believes is a first in the market, allowing students that pay their rent not be penalised by other tenants actions. Traditionally agents have been forced to block broadband access for the entire house.
Richard Price, director of sales at Glide, said: “Our annual study of student living, What Students Seek, found the proportion of students living in privately rented homes and flats reporting problems regarding communication was almost double those living in student halls.
“Keeping in touch with your tenants is an increasing challenge for letting agents and landlords, which was a key driver for Glide in developing our broadband product and taking Browzer to the private rental market.
“Browzer has been used in student halls as a platform for universities to message first year students since 2012. It’s proven very successful, so it made complete sense to develop and offer out to letting agents and landlords as part of our broadband offering.
“We’re finding that our customers are particularly interested in the ability to suspend an individual’s broadband usage as a different way to help collect rent. This hasn’t been possible before and we’re hopeful it will encourage tenants to make payments on time to minimise debt among landlords and letting agents.”
Bill Free Homes was first to sign up to Glide’s new broadband product before its official launch this month. Director, Peter Smith said: “We are an expanding, innovative team, and as such we are always looking at ways to improve our service and keep at the forefront of technology.
“That’s why we were keen to sign up to Glide’s new Broadband offering. It’s totally unique and means we can improve customer experience by offering useful, readable content that we can pepper with our own messages.”
Glide is a utilities and service provider for shared households. Founded in 2006, Glide was the first company in the UK to offer multi-tenant billing, taking the headache and financial risk out of bills for people living in shared accommodation.